We're here for you

Hayward® is the world’s largest and most reputable manufacturer of residential swimming pool equipment. We manufacture the Totally Hayward™ System and market our products through our network of Totally Hayward Partners. Therefore, we do not offer products or product pricing directly to consumers. Requests for on-line quotes and equipment purchases must be directed to a Totally Hayward authorized builder, retailer or servicer.

Contact us Form

Locate a Hayward authorized Pool Builder, authorized Retailer, or Servicer in your area.


Click here to review our list of frequently asked questions (FAQ's).

Print a PDF of your equipment’s owner's manual.


If you wish to contact us directly regarding questions about Hayward Pool Products, choose from the 3 options below.

Contact us by phone:

1300 POOLS1
Mon-Fri, 8 AM - 5 PM

Contact us by letter:

Hayward Pool Products (Australia) Pty Ltd
Attn: Customer Service
P.O. Box 4384
Dandenong South, VIC, 3175

Contact us by e-mail

If you wish to contact Hayward directly by e-mail please click here to continue.

Thank-you for your interest in Hayward®