Browse Hayward Help
- Buyer Basics for Pool Professionals
- How to Create a Profile
- How to Update Account Information
- I am having trouble accessing my account
- I can't log on to totallyhayward.com - why not?
- I can't log on to process my warranty claim - why not?
- I am a registered totallyhayward.com user. Can I
continue to use my current partner login username and password?
- Why do I need to create a profile?
- How do totallyhayward.com partners create an account?
- How to place an order as a Pool Professional
- How to place an order for an International destination
- Order Requirements
- How to use the wish list
Shipping and Delivery
Returns and Refunds
Payment, Pricing, Promotions
- When will I receive my order?
- How do I track my order?
- How do I apply a promo code?
- Can I check for rebates?
- Is there sales tax?
- I am having trouble accessing my account.
- I've created an account why can't I see my pricing?
- Product Assessment Program (PAP)
- Can I view available PAPs online?
- Can I process or submit PAPs online for credit?
Manuals, Marketing and Sales Materials
Warranty Product Registration